Order shipping range takes up to 12-20 weeks due to limited quantities, specialized fabrics, and hand-sewn craftsmanship for each item.
London Monet accepts returns and exchanges as long as items are in new condition with tags attached and returned within 15 days of your receipt of shipment--with the exception of all sale items*/no returns. Unfortunately at this time because our business is small we don't offer free returns. The return shipping cost will be subtracted from the refund cost. *All sale items are final sale. Items purchased at a discounted price, whether through the use of a discount code or during a promotional sales event, are considered final sale. We do not accept returns or offer refunds for these items. Submit a return request to london@londonmonet.org
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Order shipping range takes up to 12-20 weeks due to limited quantities, specialized fabrics, and hand-sewn craftsmanship for each item. As a small, newly established company, we appreciate your patience as we strive to ensure each piece is perfectly crafted just for you. If you are in need of a look in a hurry for a specific event, please contact us at london@londonmonet.org and we will do our very best to accommodate your timeline.
London Monet accepts returns and exchanges as long as items are in new condition with tags attached and returned within 15 days of your receipt of shipment--with the exception of all sale items*/no returns. Unfortunately at this time because our business is small we don't offer free returns. The return shipping cost will be subtracted from the refund cost. *All sale items are final sale. Items purchased at a discounted price, whether through the use of a discount code or during a promotional sales event, are considered final sale. We do not accept returns or offer refunds for these items. Submit a return request to care@londonmonet.info |
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